Customer Service

Our goal is 100% customer satisfaction and a commitment to excellent customer service. If you have a problem with our product(s), please let us know, and we promise to make it right.

We can be reached at the twins store via email at twinzmom@twinzgear.comIf you contact us, we will get back to you no later than the next business day. If you would like us to call you, please provide your phone number, where you live, and a convenient time for us to contact you.

If you need to return or exchange a product to our twins store, please do so within 30 days of your purchase.

Returns/Exchanges

Mail to:
TWINZGEAR
946 NW Circle Blvd #101
Corvallis, OR 97330-1410

IMPORTANT NOTE:Please be sure to include your full name on or inside the package you are returning. Your TwinzGear order # is NOT required. As long as we have the full name of the person who purchased the item(s) from our twins store, we can give proper credit.